top of page
Payment in process

Terms & Conditions

Welcome to SmartCares Online webstore.

Terms and conditions stated below applies to all visitors and users of SmartCares Online. By using this Website and place an order, you accept and agree to be bound by and to comply with these terms.

The content of terms and conditions may be change, move or delete at any time. Please note that SmartCares Online has the right to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, SmartCares Online will take immediate actions against the offender(s).

Site Contents & Copyrights
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by SmartCares Online.

Comments and Feedbacks
All comments and feedbacks to will be remain SmartCares Online's property.

User shall agree that there will be no comment(s) submitted to the will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment's content made.

Product Information
We cannot guarantee all actual products will be exactly the same shown on the monitor as that is depending on the user monitor.

While we strive to provide accurate product description on the website, please note that such information (including but not limited to part number, product model, size, colour and design) may differ from the actual products.

Placing Your Order & Delivery
To place an order, you must provide valid mobile number, email address and mailing address in order to complete the order.

After you have placed your order, you will receive a notification by email.

If the stock is available for a product, we will ship the product to you within 7-14 business days. However if the product is Out-of-Stock or require a longer pre-order timeframe, we will ship out the product as long as it is re-stock or made available at our warehouse.

You will be notified via email once the order has been dispatched.

User shall agree that SmartCares Online may send newsletter regarding the latest news/products/promotions etc through email/SMS to the user.

The user shall agree to defend, indemnify and hold SmartCares Online harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

Link to other sites
Any access link to third party sites is at your own risk will not be related or involve to any such website if the user's content/product(s) got damaged or loss have any connection with third party site.

Inaccuracy Information
From time to time, there may be information on that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and article contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the customers.



If you would like to return your purchased product(s) due to damaged product received or wrong product delivered, please return it back to us with the invoice. Please check out “Return Policy”. Customers are required to return the product on their own cost.

This agreement is effective unless and until either by the customer or Customer may terminate this agreement at any time. However, may also terminate the agreement with the customer without any prior notice and will be denying the access of the customer who is unable to comply the terms and conditions above.

bottom of page