FAQ The Answers You Need WHAT ARE THE PAYMENT OPTIONS? SmartCares offers Payment Method as shown below :- Credit Card HOW TO CHANGE MY PERSONAL INFORMATION AND SHIPPING ADDRESS? We are sorry to say that you are not able to change the shipping address after placing order. CAN I CANCEL AN EXISTING ORDER THAT HAVE BEEN MADE? No, you're not able to cancel your order. HOW LONG DOES THE DELIVERY USUALLY TAKES? Delivery usually will take about 7-14 business days.

Online.SmartCares by R Logic is authorised distributor for Philips Singapore for Household Parts and Accessories. We are the online selling platform for Philips Household Products' parts and accessories. We ensure all the products are delivered in good quality and is genuine. Smart Cares powered by R Logic Authorised Service Provider for Philips Domestic Appliances Air Purifier Floor Care Ironing Coffee Machines Kitchen Appliances Quick View HANDLE BLACKDARK BELUGA TTS 420303619351 Price $26.90 Quick View DORK ARM ASSY ALWHITE OLAF V01 642001014141 Price $23.00 Quick View 420303621041 Spout Price $20.00 Quick View CLEAN WATER TANK TR DARK GREY 642001015491 Price $26.00 Quick View HANDHELD 25V GLACIER 300006452471 Price $303.00 Quick View Labour fee for all non-coffee machine Price $54.50 Quick View Labour fee for Coffee Maker Price $65.40 Quick View Labour fee for Coffee Machine Price $136.30 Quick View SVC RINSE CAP PRINTED ASSY 423902291801 Price $26.00 Quick View 135W ADAPTOR UK PLUG POLYGON 642001008880 Price $11.00 Quick View DOCK CLEAN WATER TANK ASSY MISTY DAWN 642001016446 Price $38.00 Quick View DOCK DIRTY WATER TANK ASSY DARK GREY 642001016445 Price $38.00 Quick View ROLLING MOP ASSY GREY AND WHITE 642001015659 Price $24.00 Quick View SIDE BRUSH LIMESTONE GREY 642001015658 Price $11.00 Quick View PLASTIC JAR 642001014661 Price $16.00 Quick View FILTER ACHEPA LAVENDER LITE FY311000 642001022718 Price $43.90 MORE ABOUT US SmartCares by R Logic is an online store which is selling accessories and spare parts for PHILIPS. We are the PHILIPS Domestics Appliances authorised service centre in Singapore. We strive to be one of the top and best customer service supplying electronic parts and IT solution out there. CONTACT US R Logic - Philips Authorised Service Centre (Domestic Appliances) 31 Kaki Bukit Rd 3,Techlink, Singapore, #02-04 (Lobby A, 2nd Floor), Singapore 417818 Name Email Phone Address Subject Message Submit Thanks for submitting!

Philips Service Centre in Singapore that repairs for all the domestic appliances includes, kitchen appliances, vacuum cleaners, air purifiers, ironing and coffee machines. Hello Visit our new store at Techlink Kaki Bukit, Unit #02-04 (Lobby A) for all the domestic appliances service and repair. Unit Name: R Logic - Philips Authorised Service Centre (Domestic Appliances) Operating Hour: Monday to Friday : 9am to 6pm Saturday: 9am to 12.30pm (Drop-off and Collection only) Sunday & Public Holiday: Closed Visit us via Google Map: https://goo.gl/maps/PnPCqN2DXtYZq8p28 How to Reach Our Unit? Directory Guidelines: 1. Upon arrival at Techlink, head to the main lobby. 2. Turn left and proceed to Lobby A. 3. Continue walking until you reach the end of the pathway, then turn left when you see the Mos Burger unit. 4. Take the lift to level 2. 5. Exit the lift, and our unit will be visible.

SmartCares Online distributes parts & accessories for Philips Coffee Machines. We ensure that all the parts are authentic and in good quality which will meet your expectations. Contact us for further information. Other services Sort by Quick View CASE SGDA202507141773 Price $122.42 Add to Cart Quick View Pick Up and Delivery Service Price $16.50 Add to Cart 1

SmartCares Online distributes parts & accessories for Philips Coffee Machines. We ensure that all the parts are authentic and in good quality which will meet your expectations. Contact us for further information. Coffee Machine Sort by Quick View Labour fee for Coffee Maker Price $65.40 Add to Cart Quick View Labour fee for Coffee Machine Price $136.30 Add to Cart Quick View WATER TANK OMN ASSY 421944085741 Price $28.90 Add to Cart Quick View DUMP BOX COVSILSPECOMNT 421944094521 Price $39.90 Add to Cart Quick View FILTER HOLDER ASSY BLACK 642001015547 Price $9.90 Add to Cart Quick View PERMANENT FILTER BLACK 642001015546 Price $9.90 Add to Cart Quick View (Trade In) EP2330/31 Series 2300 Fully automatic espresso machine Price $944.10 Add to Cart Quick View JUG ASSY BLUE 642001015586 Price $23.00 Add to Cart Quick View BLK DUMP BOX COVER OMNHT 421945040071 Price $15.00 Add to Cart Quick View FLOATER OMNB LR JX 421945059261 Price $6.00 Add to Cart Quick View BLK DRIP TRAY REC65 OMFB JX 421945100101 Price $7.00 Add to Cart Quick View BASS GRATE FOR DRIP TRAY OMNB 421945023292 Price $25.00 Add to Cart Quick View BLK DUMP BOX REC35 OMFB JX 421945100111 Price $11.00 Add to Cart Quick View FILTERHOLDER ASSY 996510064722 Price $15.00 Add to Cart Quick View KIT SPARES COFFEE BOILER THERMOSTATS 421940812991 Price $29.80 Add to Cart Quick View CA670055 DESCALER BULK PACK 882670055170 Price $29.00 Add to Cart Quick View BLK DRIP TRAY OMNB 421944082861 Price $28.80 Add to Cart Quick View BLK GRATE FOR DRIP TRAY OMNB 421944082851 Price $17.00 Add to Cart Quick View BLK DUMP BOX OMNB 421944082881 Price $13.60 Add to Cart Quick View TRGRY BEAN COFCONTLID WSEAL OMNB 421944082821 Price $19.00 Add to Cart 1 2 3 4

Visit us at 622 Lor 1 Toa Payoh, Level 1 Philips APAC Center, Singapore 319763 or Call us at +65 6882 3999 for further info. Need help with your Philips product? Just fill in the form — our friendly AI Assistant Stanley will take it from here! Name Phone (+65) Email Device Type Choose an option Device Model Number Device Serial No Message Submit Thanks for submitting!

Philips Authorised Distributor for Domestic Appliances / Household Products Coming Soon We're currently working hard in giving you the best experience on our new website.

Terms & Conditions Welcome to SmartCares Online webstore. Terms and conditions stated below applies to all visitors and users of SmartCares Online . By using this Website https://www.online.smartcares.com/ and place an order, you accept and agree to be bound by and to comply with these terms. General The content of terms and conditions may be change, move or delete at any time. Please note that SmartCares Online has the right to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, SmartCares Online will take immediate actions against the offender(s). Site Contents & Copyrights Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by SmartCares Online . Comments and Feedbacks All comments and feedbacks to https://online.smartcares.com/ will be remain SmartCares Online 's property. User shall agree that there will be no comment(s) submitted to the https://online.smartcares.com/ will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment's content made. Product Information We cannot guarantee all actual products will be exactly the same shown on the monitor as that is depending on the user monitor. While we strive to provide accurate product description on the website, please note that such information (including but not limited to part number, product model, size, colour and design) may differ from the actual products. Placing Your Order & Delivery To place an order, you must provide valid mobile number, email address and mailing address in order to complete the order. After you have placed your order, you will receive a notification by email. If the stock is available for a product, we will ship the product to you within 7-14 business days. However if the product is Out-of-Stock or require a longer pre-order timeframe, we will ship out the product as long as it is re-stock or made available at our warehouse. You will be notified via email once the order has been dispatched. Newsletter User shall agree that SmartCares Online may send newsletter regarding the latest news/products/promotions etc through email/SMS to the user. Indemnification The user shall agree to defend, indemnify and hold SmartCares Online harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site. Link to other sites Any access link to third party sites is at your own risk https://online.smartcares.com/ will not be related or involve to any such website if the user's content/product(s) got damaged or loss have any connection with third party site. Inaccuracy Information From time to time, there may be information on https://online.smartcares.com/ that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and article contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the customers. Return If you would like to return your purchased product(s) due to damaged product received or wrong product delivered, please return it back to us with the invoice. Please check out “Return Policy”. Customers are required to return the product on their own cost. Termination This agreement is effective unless and until either by the customer or https://online.smartcares.com/. Customer may terminate this agreement at any time. However, https://online.smartcares.com/ may also terminate the agreement with the customer without any prior notice and will be denying the access of the customer who is unable to comply the terms and conditions above.

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Out of Warranty - Repair FAQ Labor fee : For all non coffee machine related: $54.50 Coffee maker: $65.40 All coffee machine: $136.30

SmartCares Online distributes parts & accessories for Philips Floor Care, including vacuum cleaner. We ensure that all the parts are authentic and in good quality which will meet your expectations. Contact us for further information. Floor Care Sort by Quick View HANDHELD 25V GLACIER 300006452471 Price $303.00 Add to Cart Quick View Labour fee for all non-coffee machine Price $54.50 Add to Cart Quick View 135W ADAPTOR UK PLUG POLYGON 642001008880 Price $11.00 Add to Cart Quick View DOCK CLEAN WATER TANK ASSY MISTY DAWN 642001016446 Price $38.00 Add to Cart Quick View DOCK DIRTY WATER TANK ASSY DARK GREY 642001016445 Price $38.00 Add to Cart Quick View ROLLING MOP ASSY GREY AND WHITE 642001015659 Price $24.00 Add to Cart Quick View SIDE BRUSH LIMESTONE GREY 642001015658 Price $11.00 Add to Cart Quick View FILTER ACHEPA LAVENDER LITE FY311000 642001022718 Price $43.90 Add to Cart Quick View XV1882/20 GLOBAL CLEANING MOP BLUE 2PCS 688001003321 Price $59.00 Add to Cart Quick View XV1892/02 WEU DETEREGENT BOTTLE-2PCS Price $29.00 Add to Cart Quick View MAIN BRUSH CORAL MOOD 642001015657 Price $25.00 Add to Cart Quick View DRY TURNABLE HOOK FOR SERVICE NEPTUNE 300009470691 Price $12.90 Add to Cart Quick View HINGE SHFT ASSY ALWHITE OLAF V01 642001014155 Price $9.90 Add to Cart Quick View XW9XXX PROTEUS LED WET NOZZLE V01 642001012063 Price $180.00 Add to Cart Quick View CLEANING BRUSH 642001015581 Price $28.00 Add to Cart Quick View BUCKET Price $30.90 Add to Cart Quick View CWT ASSY 300010250541 Price $30.00 Add to Cart Quick View DP BATTERYPACK TP INR1865025PG 252V 642001002753 Price $119.00 Add to Cart Quick View HANGER 2 POLE PANT CLIPS CHALKY CAMEL HANGER 2 POLE 996510078219 Price $12.00 Add to Cart Quick View ELECTRET FILTER WITH FOAM BREEZE 642001014627 Price $16.00 Add to Cart 1 2 3 ... 25

SmartCares Online distributes parts & accessories for Philips Air Purifier. We ensure that all the parts are authentic and in good quality which will meet your expectations. Contact us for further information. Trade In Program Sort by Quick View HANDLE BLACKDARK BELUGA TTS 420303619351 Price $26.90 Add to Cart Quick View DORK ARM ASSY ALWHITE OLAF V01 642001014141 Price $23.00 Add to Cart Quick View 420303621041 Spout Price $20.00 Add to Cart Quick View CLEAN WATER TANK TR DARK GREY 642001015491 Price $26.00 Add to Cart Quick View HANDHELD 25V GLACIER 300006452471 Price $303.00 Add to Cart Quick View Labour fee for all non-coffee machine Price $54.50 Add to Cart Quick View Labour fee for Coffee Maker Price $65.40 Add to Cart Quick View Labour fee for Coffee Machine Price $136.30 Add to Cart Quick View SVC RINSE CAP PRINTED ASSY 423902291801 Price $26.00 Add to Cart Quick View 135W ADAPTOR UK PLUG POLYGON 642001008880 Price $11.00 Add to Cart Quick View DOCK CLEAN WATER TANK ASSY MISTY DAWN 642001016446 Price $38.00 Add to Cart Quick View DOCK DIRTY WATER TANK ASSY DARK GREY 642001016445 Price $38.00 Add to Cart Quick View ROLLING MOP ASSY GREY AND WHITE 642001015659 Price $24.00 Add to Cart Quick View SIDE BRUSH LIMESTONE GREY 642001015658 Price $11.00 Add to Cart Quick View PLASTIC JAR 642001014661 Price $16.00 Add to Cart Quick View FILTER ACHEPA LAVENDER LITE FY311000 642001022718 Price $43.90 Add to Cart Quick View PREFILTER 642001027602 Price $11.00 Add to Cart Quick View XV1882/20 GLOBAL CLEANING MOP BLUE 2PCS 688001003321 Price $59.00 Add to Cart Quick View XV1892/02 WEU DETEREGENT BOTTLE-2PCS Price $29.00 Add to Cart Quick View MAIN BRUSH CORAL MOOD 642001015657 Price $25.00 Add to Cart 1 2 3 ... 100