Terms & Conditions

Terms and conditions stated below applies to all visitors and users of SmartCares Online. By using this Website https://www.online.smartcares.com/ and place an order, you accept and agree to be bound by and to comply with these terms.
 

1. Please produce the proof of purchase / purchase invoice if claiming a free repair. May whatsapp the proof of purchase to 9234 0213

2. Philips shall not be responsible for any loss or damage howsoever caused arising from force Majeure, fire, accident or any circumstances beyond its control.

3. Philips shall not be responsible for any consequential loss or damage howsoever caused including amongst others damage caused to software used eg video tape, compact disc, computer diskettes, ETC

4. Repair for which payment has been made are guaranteed under normal use for 3 months from date of collection.

5. Goods not collected within two(2) months of notification (goods are ready for collection) shall be forfeited and will be dispose off as Philips deem for and no claims will be entertained. Notification for collection will be made to the address as given by customer.

6. Storage charges will be imposed for goods not collected from time of notification that.

7. Philips will not be responsible for damage caused during transportation.

8. A service fee will be levied for quotation for repairs rejected.